If you are not happy with a decision regarding your assessment you have the right to appeal against the
decision. You MUST follow the procedure outlined below:
If the outcome of your discussion is not satisfactory and you still consider that your assessment decision is incorrect, you must then:
If the issue has not been resolved then request in writing that your appeal be put to the Training Director.
If a satisfactory outcome has not been reached at this level, the appeal will be referred to the Awarding Body for a final decision.
If an acceptable decision cannot be reached the Hairdressing Industry Authority would mediate
208 Newchurch Road, Bacup, OL13 0TS
Mon – Fri 9:00A.M. – 5:00P.M.
Applying to study at E.L.M Academy is really easy. Just click the button below and follow the simple steps, and you’ll be on the journey to success in no time!
– E.L.M Academy will process a full or partial refund of fees when a course does not run as a result of a decision made by E.L.M Academy.
– If a student withdraws from a course before the first class takes place, a full refund of all fees will be given.
– If a student is actively attending classes and the academy closes permanently as a result of a decision by the Academy, a partial refund of fees will be granted. The refund will be calculated on various factors such as remaining time left on the course and costs incurred (i.e. registration costs, exams, etc.).
– If the wrong fee has been charged for a course by E.L.M Academy, the excess will be fully refunded.
E.L.M Academy will not grant refunds under any other circumstances.