If you are not happy with a decision regarding your assessment you have the right to appeal against the
decision. You MUST follow the procedure outlined below:
If the outcome of your discussion is not satisfactory and you still consider that your assessment decision is incorrect, you must then:
If the issue has not been resolved then request in writing that your appeal be put to the Training Director.
If a satisfactory outcome has not been reached at this level, the appeal will be referred to the Awarding Body for a final decision.
If an acceptable decision cannot be reached the Hairdressing Industry Authority would mediate