The Academy will only refund tuition fees and associated charges in exceptional cases.
The full fee for a course is payable even if the learner decides not to complete the course.
Your statutory right under the consumer protection (Distance Selling) regulations 2000, allow a 7 day cooling off period for those enrolments completed on line only.
The right to cancel starts the date of registration and ends 7 working days after.
Cancellation requests will only be accepted in writing, preferably by email to email@example.com. Telephone cancellations are not acceptable.
After the cooling off period the following refund policy applies.
The Academy will process the refund of fees, when a course does not run, or closes as a result of a decision by the Academy. The Academy will not grant refunds under any other circumstances.
Please ensue that you retain your payment receipt.
If a payment is made by credit/debit card then the refund will be made directly back to the same credit/debit card.
Any correspondence regarding fees and charges should be addressed to:
3-5 Market St, Market Place,
Bury BL0 0JZ